Privacy Policy

Last Updated: 24/06/2023

Introduction

This Privacy Policy governs the manner in which Janta Ecoware collects, uses, discloses, and safeguards personal information gathered from individuals interacting with our website, purchasing our eco-friendly tableware products, or engaging with our services. We prioritize the protection and privacy of your personal information, and this Privacy Policy outlines our practices in this regard. By using our website or providing us with your personal information, you consent to the practices described herein.

Information Collection

Personal Information: We may collect personal information directly from you when you interact with our website or make purchases. This may include your name, email address, mailing address, phone number, payment information, and any other information voluntarily provided.

Usage Information: When you visit our website, certain information about your device and usage patterns may be automatically collected. This includes your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.

Use of Information

We utilize the information we collect for the following purposes:

  1. Provide and Improve Our Products and Services: We employ the information to fulfill your orders, deliver our eco-friendly tableware products, process payments, and offer customer support. We also utilize it to communicate with you regarding your orders, respond to your inquiries, and inform you about product-related information, promotions, or offers that may be of interest.
  2. Analytics and Personalization: We analyse the collected information to identify trends, enhance our website and services, and personalize your experience. This includes understanding user interactions, tailoring content and offerings to suit your preferences, and optimizing our marketing efforts.
  3. Legal Compliance and Protection: We may use your information to comply with applicable laws, regulations, and legal processes. Additionally, we may disclose or utilize your information to protect our rights, privacy, safety, or property, as well as those of our users or others.

Sharing of Information

We may share your personal information in the following circumstances:

  1. Service Providers: We may engage third-party service providers, such as payment processors, shipping partners, and marketing agencies, to perform services on our behalf. These providers are granted access to your information solely for the purpose of delivering their contracted services and are obligated to maintain its confidentiality.
  2. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred or disclosed as part of the transaction. We will notify you via email or a prominent notice on our website regarding any change in ownership or the usage of your personal information.
  3. Legal Requirements: We may disclose your personal information if required to do so by law or in good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or prevent or investigate potential wrongdoing.

Data Security

We have implemented reasonable security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

Your Choices

  1. Opt-Out: You have the option to opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in such communications. Please note that even if you choose to opt-out, we may still send you non-promotional communications related to your purchases or our ongoing business relationship.
  2. Access and Update: You have the right to access, update, or delete your personal information. If you wish to review, correct, or delete the information we have collected, please contact us using the contact details provided at the end of this policy.

If you have any questions, Contact Us at sales@jantaecoware.com.au